Before you return a product for a warranty claim, contact our service department M-F 8AM-5PM (PST) at 805-486-6644 or techsupport@granatellimotorsports.com for an RGA number. No returns are accepted without a pre-approved RGA (return goods authorization). No returns on special orders, electrical items or after 90 days from date of original shipment. All returns must be safety packaged in original packaging (if available) and clearly marked with your RGA number on the top and two sides of the box. Please insure your shipment for full replacement value as lost, stolen or items damaged in shipment are not covered by our limited warranty. We recommend using FedEx or UPS for shipping. Lost, stolen or damaged items claims must be made by the customer and resolved by the freight company and not Granatelli Motor Sports. All returns may be subject to a restocking fee of up to 25%. The balance will be returned in the form of a company check or may be applied as credit towards another purchase.